That said 869 complaints have been closed in the last year. The Better Business Bureau (BBB) (opens in new tab) gives Metro an A+ rating but only just over one star for 17 customer reviews. Love the clear calls and good service all around town. I did notice in the APN settings what use to be 16 is now 260 with a new SIM card. My phone has all the needed bands to get good service. One review, by Bobby of Phoenix, AZ, said: "All works great for me! Wonderful service. Out of the 400 ratings in the last year, positives include service and billing while negatives mentioned are poor service and deal issues. On the customer reviews aggregator site ConsumerAffairs (opens in new tab) the average rating for Metro by T-Mobile is just under two stars out of five. Just under two out of five on ConsumerAffairs.Metro has good coverage across the US (Image credit: Metro by T-Mobile) Metro by T-Mobile: Customer reviews and satisfaction T-Mobile users will also take priority over Metro users when it comes to speed during these times. Not that the plans offered can see speeds drop in busy times if you've used over 35GB of data that month. Still check coverage and service maps for the places you use your phone most, especially if you're outside of a city, as the network still performs best in more urban places. Historically, the T-Mobile network hasn’t performed well in rural areas, but with expansion efforts in recent years, it’s seeing much more coverage. In the same testing, Metro had faster average upload and download speeds than other network-owned prepaid carriers, including AT&T’s Cricket (opens in new tab). In fact, Metro outperformed T-Mobile in certain speed tests conducted by Tom’s Guide. Metro by T-Mobile: Coverage and speed performanceīecause it runs on parent company T-Mobile’s network, Metro has nationwide coverage and impressive data speeds. That's pretty good, even next to some of our top prepaid picks like Mint Mobile (opens in new tab) and Visible (opens in new tab). There is also a $30 plan with 2GB of high-speed data. Go for two lines for $90, three for $120 and now four for $120, or five for $150. The top plan, at $60, gets you all the above plus Amazon Prime. Get two lines for $80 then save $20 on each new line you add. The $50 plan includes all the above plus unlimited data, 5GB of hotspot and 100GB Google One drive.
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